Return Merchandise Authorization (RMA)
All of the accessories that are included with our systems do have a Limited Lifetime Warranty for manufacturer defects.
- Manifold
- Adaptor / Riser
- Baseplates
- Water Pump
If the item in question is an EZ‑CLONE® Water Pump, we do require a short 2 minute or less video of the defective pump(s) while including a frame of the EZ‑CLONE® Logo sticker. Just plug it in for the video so we can hear what is going on with the pump. If the item is an adaptor/riser, manifold, or baseplate EZ‑CLONE® will require a photo of the damaged product. Once the video/photo is reviewed and the item(s) have been declared defective, we should be able to send you a replacement part at no charge.
Please fill out the form on this page.
You will be contacted for any further information if needed.
* Certain conditions may require the defective item to be sent back to EZ‑CLONE®. If this is necessary a return label will be sent via email.
* ANY RMA’S SENT TO EZ‑CLONE® WITHOUT PRIOR AUTHORIZATION WILL NOT BE ACCEPTED.
If you have any other questions please give us a call (916) 626-3000
Take Care,
EZ‑CLONE® RMA Team